Delivery Information

Delivery Information

We deliver across the UK and offer flexible delivery options to suit your order size, location, and whether your render needs to be custom mixed. Here's everything you need to know.

How We Deliver

  • Standard Courier (DPD or similar) — ideal for smaller orders such as 1–2 buckets or lightweight materials. Next day or 3–5 working days depending on your chosen service.
  • Pallet Network — used for large or heavy orders. Please note: insulation boards cannot be palletised and are delivered loose by van or truck.
  • Local Delivery — available for customers in and around East London.
  • Click & Collect — collect directly from our Ilford store. Contact us to arrange.

How Long Will My Order Take?

Delivery times depend on where your items are stocked and whether your order includes custom mixed render:

Scenario Estimated Timescale
In stock at our Ilford store Next day or 3–5 working days
Stock at our warehouse Add 1–2 extra working days
Ordered direct from supplier Additional lead time — confirmed at order
Custom mixed render Extra time for mixing — confirmed at order

We'll always confirm your estimated delivery date after your order is placed.

Custom Colour Mixed Render

All custom Caporal colour mixing is done exclusively at our Ilford store. If your order includes mixed render, you can either:

  • Collect in store once mixing is complete
  • Have it shipped — we'll confirm the timescale with you after mixing

Backorders

Can't see what you need in stock? We accept backorders. Get in touch and we'll confirm lead times and keep you updated.

Remote Areas

We deliver UK-wide, but deliveries to the Scottish Highlands, Islands, and Northern Ireland may be subject to surcharges or longer timescales. Please contact us before ordering if you're in one of these areas.

Got a Question About Your Delivery?

📧 support@renderhub.co.uk